Privacy and Personal Data

Proteccion Policy

PAYMENT LATAM

1. Identification of the Data Controller

This Privacy Policy governs the processing of personal data collected through the website and services provided by PAYMENT LATAM (hereinafter, the “Company”).

The Company is committed to processing users’ personal data in accordance with the applicable personal data protection regulations in the countries where it operates: Peru, Ecuador, Colombia, and Argentina, ensuring confidentiality, security, and responsible use of such information.

2. Scope of the Policy

This policy applies to all personal data provided by users through:

  • Website forms
  • Contact requests
  • Platform or service registrations
  • Commercial or informational communications

Providing personal data is voluntary. However, failure to provide such information may prevent the Company from properly responding to requests, inquiries, or providing certain services.

3. Personal Data We Collect

The Company may collect personal data that users provide directly through the website, including:

  • First and last name
  • Email address
  • Phone number
  • Contact information
  • Business or commercial information. 

Additionally, the website may collect basic technical information through technological tools, such as IP address, browser type, and browsing data. 

4. Purpose of Data Processing

The personal data collected will be used for the following purposes:

  • Responding to inquiries, requests, or communications submitted by users.
  • Providing information about the services and solutions offered by the Company.
  • Evaluating commercial requests or service integrations.
  • Improving the user experience on the website.

Under no circumstances will personal data be used for purposes different from those for which they were collected. 

5. User Consent

By providing personal data through the website or any communication channel with the Company, the user grants consent for such data to be collected, stored, organized, used, and, when necessary, transferred for the purposes described in this policy.

6. Data Sharing and Transfers

Personal data may be shared only when necessary to fulfill the purposes described above, including with:

  • Companies related or affiliated with the Company
  • Technology or service providers necessary for the operation of the platform

In some cases, data processing may involve international data transfers within the countries where the Company operates.

7. Data Retention

Personal data will be retained for as long as necessary to fulfill the purposes for which they were collected, as well as to comply with legal, contractual, or regulatory obligations.

After this period, the data may be deleted, anonymized, or blocked in accordance with applicable regulations.

8. Data Subject Rights

Users may exercise their rights at any time in accordance with applicable data protection regulations, including:

  • Right of access to personal data
  • Right to rectification or update
  • Right to erasure or deletion
  • Right to object to data processing
  • Right to withdraw previously granted consent

To exercise these rights, users may contact the Company through the contact channels available on the website.

9. Information Security

The Company implements reasonable technical, organizational, and administrative measures to protect personal data against unauthorized access, loss, misuse, or disclosure.

10. Use of Cookies

The website may use cookies and similar technologies to improve user experience, optimize website performance, and obtain statistical information about its use.

Users may configure their browser to accept, block, or delete cookies at any time. However, disabling certain cookies may affect the functionality of the website.

11. Minors

The services provided through the website are not directed to minors. If a minor provides personal data, it is understood that they have the authorization of their parents or legal guardians, who will be responsible for such information.

12. Policy Updates

The Company may modify or update this Privacy Policy at any time in order to adapt it to regulatory changes, improvements in services, or new data protection practices.

Updated versions will be published on the corresponding website.

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